In Greek myth, Hyperion is the Titan of heavenly light — father of the sun, the moon, and the dawn. Our logo, an erdtree standing before the moon, carries that same idea: a guiding light rooted in something steadfast. An insurance claim, at its worst, feels like being lost in the dark. Our job is to be the light that guides you out of it.

Most people only file a major property claim once or twice in a lifetime. The insurance company handles thousands every month, with adjusters, engineers, and attorneys on staff. As public adjusters, we bring that same level of expertise to the policyholder.

That's our public-adjusting role. We're also retained by both policyholders and insurance carriers as appraisers and umpires — and as an umpire, we answer to nothing but the evidence. Whatever the assignment, the standard never changes: do what's right, and arrive at an accurate, defensible result.

Our mission, in order

• Transparency — you always know where your claim stands and why.
• Communication — clear, prompt, and in plain language.
• Integrity — honest advocacy and accurate, defensible documentation.
• Work ethic — we outwork the file until you're made whole.

What sets us apart

We pair licensed, credentialed expertise with genuine accessibility. Your matter is handled directly by one of our experienced public adjusters or appraisers — never a call center — and documented to a standard that holds up under scrutiny. Whoever on our team is assigned to your file, the standard never changes: we treat your loss with the urgency it deserves. From a Baltimore rowhome to a multi-state commercial portfolio, that doesn't change.

What a public adjuster does

There are three kinds of adjusters. Company adjusters and independent adjusters both work for the insurer. A public adjuster is the only one who works for you. We level the playing field.

• Review your policy and identify all available coverage
• Inspect, photograph, and measure the full extent of damage
• Prepare a detailed, itemized estimate and scope of loss
• Manage paperwork, deadlines, and carrier communication
• Negotiate the settlement on your behalf

Losses we handle

Residential and commercial property claims, including damage from storms and wind, water and flooding, fire and smoke, hail, hurricanes, burst pipes, vandalism, and business interruption. If you've received a denial, a lowball offer, or a stalled claim, we can review it.

When to call a public adjuster

The earlier the better — ideally before you accept any offer. But it's never too late: we can step in on a new loss, a claim in progress, an underpaid settlement, or a denial. The first review is always free.

Hyperion accepts appraisal and umpire appointments from policyholders and insurance carriers alike. As a party-appointed appraiser, we advocate for an accurate valuation of the loss; as an umpire, we are strictly impartial — conflict-free and bound only to the correct number. Either way, our work is credentialed, well-documented, and defensible.

How the appraisal process works

When both parties agree a covered loss occurred but disagree on the amount, either side can invoke appraisal. Each party selects a competent, independent appraiser. The two appraisers then select a neutral umpire. An agreement by any two of the three sets the amount of loss — binding and efficient.

• You appoint your appraiser; the insurer appoints theirs
• The appraisers agree on a neutral umpire
• Each prepares an independent valuation of the loss
• An award signed by any two parties resolves the amount

Our role

We can act as your appraiser — advocating for a complete, accurate valuation of your loss — or as a neutral umpire trusted by both sides to render an impartial, well-reasoned decision. In both roles we bring rigorous documentation, construction and valuation knowledge, and a reputation for fairness.

Why appraisal instead of litigation

Appraisal is typically faster, less expensive, and less adversarial than a lawsuit. It keeps the dispute focused on the numbers and gets the policyholder to resolution sooner.